At Open Practice, we believe great companies start with great people. As a result, we’ve enjoyed double-digit growth every year over our 16 year history.

Open Practice develops, trains, and supports cloud-based billing software for outpatient clinics and billing companies across the US, headquartered in Hudson, OH. Our main focus includes excellent customer service and implementation that supports a customizable, intuitive software platform and we are in need of additional employees to fill various roles on our team! 

Open Practice seeks to support and grow an employee’s particular skills and talents while providing a family-oriented work environment where employees are encouraged to be themselves. We thrive on the ability to come together as a team in developing and supporting the best product possible for our clients.

Perks at Open Practice

Current Openings

Our main focus is excellent customer service, and we are in need of additional employees to fill roles in our support department. Qualified candidates must have a minimum of 3 years experience with medical insurance billing.

What would you do? 

A Software Support Specialist works with customers to answer questions, resolve issues, and coordinate with the rest of the team to provide an outstanding client experience. Essential responsibilities include taking incoming calls/tickets, diagnosing problems, creating activity reports, finding ways to improve customer support services, coordinate with other team members to effect the best client outcome, and communicating with customers on the best use of the software to accomplish their goals. This is a home-based position, so candidate must be able to effectively work from home.

Skills

  • Outstanding verbal & written communication skills
  • 3+ years of medical billing experience
  • Poise and composure when working with all levels of customer enthusiasm
  • A proactive outcome-focused approach to solving issues
  • Ability to work efficiently, both independently and within a team environment
  • Ability to manage multiple projects
  • Aptitude to learn new software applications quickly
  • Excellent customer service skills
  • Strong problem solving and analytical skills
  • Able to organize and prioritize a diverse set of responsibilities

We are looking for a motivated individual to join our development team. This intern position offers an opportunity for growth.

We are a small and rapidly growing company and are looking for candidates that can work effectively in a fast-paced environment with responsibilities that can vary by the day.

Responsibilities

  • New development
  • Debugging existing code
  • Creating unit tests and documentation
  • Interacting with team members to understand project requirements

Requirements

  • Some experience with Java, Javascript, HTML, CSS, and SQL
  • Strong logic and analytical skills
  • Ability to multitask
  • High level of attention to detail
  • Comfortable working in a fast-paced collaborative environment with changing priorities
  • Ability to work at our headquarters in Hudson, OH

Preferred Experience

  • MySQL
  • Linux (CentOS)

We are looking for a motivated individual to join our development team. This full-time position offers a competitive wage, opportunity for growth, the opportunity to work in our brand new headquarters, and an extensive benefit package including a 401k plan. Compensation is commensurate with experience.

We are a small and rapidly growing company and are looking for candidates that can work effectively in a fast-paced environment with responsibilities that can vary by the day.

Responsibilities

  • New development
  • Debugging existing code
  • Creating unit tests and documentation
  • Interacting with team members to understand project requirements

Requirements

  • 2+ years experience with Java, Javascript, HTML, CSS, and SQL
  • Comfort in both the design and development phases of a project
  • Strong logic and analytical skills
  • Ability to multitask
  • High level of attention to detail
  • Comfortable working in a fast-paced collaborative environment with changing priorities
  • Ability to work at our headquarters in Hudson, OH at least 3 days/week.

Preferred Experience

  • MySQL
  • Linux (CentOS)
  • Git repository (GitLab)
  • DAO and ORM technologies (JPA/Hibernate)
  • Building and maintaining RESTful APIs
  • Building and maintaining a web-based application
  • Documenting in an Agile project management tool (Jira)
  • Code management tools (Maven, Jenkins, and Artifactory)

We are looking for a motivated individual to join our development team in a DevOps role. This full-time position offers a competitive wage, opportunity for growth, the opportunity to work in our new headquarters, and an extensive benefit package including a 401k plan. Compensation is commensurate with experience. The ideal candidate can work effectively in a fast-paced environment.

About Open Practice

Open Practice is a fast-growing technology company in the healthcare space that develops, trains, and supports cloud-based billing software for outpatient clinics and billing companies across the US, headquartered in Hudson, Ohio. The company has experienced double digit growth every year for 16 years, and that growth leads to opportunities for everyone on our team.  

We are a team that works hard and likes to have fun while we work. Our goal is to continue to be a small team of highly motivated people. Rather than throw people at problems, we are always looking to leverage technology to make our employees and customers as efficient as possible.

Responsibilities

We are looking for a candidate with an operations background focused on AWS cloud infrastructure. The candidate will be working primarily with our Terraform codebase with a mix of scripting. 

Additional responsibilities below: 

  • Infrastructure Provisioning
  • Backup & Restore Process Improvement
  • Operations Runbook Documentation
  • CI/CD Pipeline Optimization

Requirements

  • AWS Compute & Storage Experience (EC2, EBS, S3)
  • Terraform
  • CI/CD Pipeline Experience
  • Docker Containerization
  • Scripting
  • Strong written/verbal skills
  • Comfort in both the design and development phases of a project
  • Strong logic and analytical skills
  • Ability to multitask
  • High level of attention to detail
  • Comfortable working in a fast-paced collaborative environment with changing priorities
  • Ability to work at our headquarters in Hudson, OH at least 4 days/week.

Preferred Experience

  • Prior SRE experience is a plus
Apply Today!